Shipping Policy

Shipping Policy


Your order of R-C Ranch is just one click away! In order to ensure that your delicious meat reaches you in a timely manner with all product(s) in excellent condition, we’ve outlined the following guidelines.

Orders are processed Monday through Wednesday, excluding holidays. Orders placed after 3:00pm CST will ship the next eligible business day. Orders placed after 3:00pm CST on Wednesdays will ship the following Monday, excluding holidays. When your order is shipped, you will receive an email notification with a link to track the status of your shipment.

COST AND CARRIERS

At R-C Ranch, we try our hardest to minimize the cost of shipping.  However, shipping perishable protein is expensive.  Instead of inflating the costs of our products, we allow you to choose your shipping method based on the exact shipping cost.

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the distance your order needs to travel. All orders ship from our ranch near Angleton, Texas.

We ship exclusively with UPS.

PACKAGING

Each frozen and individually vacuum sealed product is carefully packed into a cardboard box lined with a high-density foam cooler insert. In order to maintain the integrity of the package contents, all beef products are packed with dry ice and/or gel packs. Orders will be delivered frozen or slightly thawed depending on the time in transit.

- OVERNIGHT SHIPPING 

With Overnight Shipping, R-C Ranch Texas Craft beef products will arrive completely frozen. It is normal for the dry ice to have dissipated. In most cases, a portion of the dry ice is still solid (it hasn’t fully evaporated). Please follow the instructions for handling dry ice. These instructions are included in each box.

- EXPRESS 2-DAY SHIPPING

With Express 2-Day Shipping, R-C Ranch beef products will arrive completely frozen OR partially thawed, due to the extended transit time. It is normal for the dry ice to have dissipated. With 2-Day Shipping, it is likely that all the dry ice will have evaporated. The foam cooler will ensure that the product(s) remain cold. Please follow the instructions for handling dry ice. These instructions are included in each box.

ORDER PLACEMENT AND SHIPPING OPTIONS

Orders placed on Monday (all day), Tuesday (all day), or Wednesday (before 3:00 PM CST) - Customers may select Overnight, Express or Standard Shipping.

Orders placed on Wednesday afternoon (after 3:00 PM CST), Thursday (all day), Friday (all day), Saturday (all day), or Sunday (all day)- Customers may select either shipping option, but your order will not be shipped until the following Monday.

PLEASE NOTE: Shipping may be interrupted or delayed due to Federal holidays. If this occurs, your order will be shipped on the next available business day.

** IMPORTANT SHIPPING NOTES **

  • We ship to qualifying addresses in the 50 states and the District of Columbia.

  • Each individual order must ship to a single qualifying physical address

  • All shipments require a street address.

  • We're unable to ship to PO Box addresses or APO/FPO addresses.

  • R-C Ranch Texas Craft Meats is not responsible for any shipment that is delivered incorrectly and/or undeliverable due to incomplete, incorrect and/or invalid shipping addresses. Please double check your shipping address when placing your order.

  • Estimated delivery dates are subject to change and do not include weekends or holidays.

  • Unforeseen circumstances, such as inclement weather, can cause shipments to be delayed.

  • R-C Ranch Texas Craft Meats is not responsible for shipping delays or problems caused by the shipping company, failed delivery attempts, adverse or unpredictable weather conditions and/or acts of God.

Email info@r-cranch.com with any shipping and delivery questions.

PRODUCT PROCESSING INFORMATION

Due to the natural variance in the size of the animal at the time they are processed, there can be slight variations in shape, size, and/or weight with R-C Ranch Texas Craft beef cuts.

Our products do not contain additives or preservatives (unless otherwise noted on the label). It is normal for there to be slight variations in color depending on both the type of product ordered and the aging process (many of our R-C Ranch Texas Craft beef cuts are both wet-aged and dry-aged).

CUSTOMER SERVICE

Communication is essential to providing exceptional customer service. Should our team have questions about your order, we will contact you directly and promptly resolve any issues. In addition, if you have any questions, suggestions, or concerns, please contact us at your earliest convenience. We’re here to make sure the ordering and shipping processes are seamless.

The R-C Ranch team is passionate about our products. With unsurpassed taste, quality, tenderness, and marbling, we’re confident that our R-C Ranch Texas Craft Meats products will exceed your expectations!

PICKUP & DELIVERY OPTIONS

• Curbside Pickup = Free

·      0-5 miles from R-C Ranch = Free

·      6-20 miles from R-C Ranch = $10.00

·      21-40 miles from R-C Ranch = $15.00